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Useful information

So that you can better prepare for your next stay and enjoy a carefree holiday, we have gathered some important information about the Aparthotel Princess.

Check-in and check-out

Aparthotel Princess Trentino Residences apartments are available from 4:00 pm on the day of arrival and check out is by 9:30 on the day of departure.

Security Deposit

Upon arrival, guests of Aparthotel Princess are required to pay a €150 deposit along with any outstanding balance. This deposit will be refunded at the end of the stay, following the return of keys and a staff inspection of the apartment.

Cancellation Conditions

In case of cancellation of the stay:

  • Up to 4 days before arrival, cancellation is free of charge       
  • For cancellations with less than 4 days' notice, the penalty is 30% of the amount due, recoverable as a deposit for stays to be used within one year 
  • After arrival, in case of a departure earlier than the check-out date fixed at the time of booking, there is no reimbursement of unused nights
  • Different conditions are in force in case of deposit payment 
Methods of payment

On arrival, the balance can be settled by cash, ATM, cheque  or credit card (Visa or Mastercard).

Pool

The indoor heated swimming pool can be used after wearing a swimming cap and is supervised by a lifeguard. It can be accessed daily between 3 pm and 8 pm (schedule subject to possible change in low season). If you do not have a swim cap, you can purchase one at the facility at a cost of €3. Armbands and goggles are also available for purchase at a cost of €8.

Spa

The spa includes sauna, steam bath, experience shower and a small relaxation area. Use of the spa is restricted to those over the age of 16 and is possible from 3 pm to 8 pm (hours subject to possible change in low season).

Gym

Access to the gym is allowed between the hours of 8 am and 9 pm. It is equipped with Technogym machines such as elliptical, treadmill, exercise bike and multifunctional bench.

Baby room

The baby room, where children can have fun with games and colours, is open from 8 am to 10 pm.

Extra infant

By paying an additional fee of €10 per day, you can accommodate an extra child in the apartment not over the standard number of beds. The child must not exceed 2 years of age. 

Midweek room cleaning

If you wish to receive an extra change of towels and have the staff clean the bathroom and floors before the end of your stay, the service charge is €50 for one-room and two-room apartments and €70 for three-room apartments.

Laundry with dryer for a fee

A laundry department is located in the basement. You can use the washing machine (with detergent) and dryer for €5 per wash or drying cycle. The use of ironing board and iron, on the other hand, is free of charge.

Parking space in the garage

At a cost of €10 per day you can park your car in the covered garage (for some apartment categories parking is included).

Baby stroller and baby backpack

Strollers and baby backpacks are available for rent at a cost of €10 per day.

Bathrobes

For those who wish, upon payment of €8 and security deposit of €25, you can rent a bathrobe – handy both to access the sauna and to keep in your apartment.

Fassa Guest Card
One card, many benefits

When you stay at the Aparthotel Princess, you will receive a free Fassa Guest Card, which allows you free use of public transportation in Trentino and discounts or reduced rates for visiting museums, parks, castles and many other attractions.

val di fassa guest card
Trentino Guest Card